Order Management System
The Order Management System (OMS) is a centralized business solution with a Flutter mobile app and Laravel admin panel, enabling businesses to manage orders, customers, inventory, and reports efficiently. It streamlines operations through real-time order tracking and automated workflows.
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About Project
Location
India
Industry
E-commerce
Project Duration
1 Months
Team Members
2 People
The Challenges & Their Solutions
1. Manual Order Processing
Managing customer orders through spreadsheets and paperwork often resulted in delayed processing, duplicate entries, and operational inefficiencies.
1. Digital Order Management
The platform digitizes the complete order lifecycle, enabling users to create, manage, and monitor orders in real time from both mobile and web applications.
2. No Real-Time Order Visibility
Customers and staff had limited visibility into order progress, making communication difficult.
2. Live Order Tracking
Real-time order status updates allow customers and administrators to monitor every stage from order creation to delivery.
3. Complex Order Modification Process
Updating existing orders required manual communication, increasing errors and processing time.
3. Edit Request Workflow
Customers can submit edit requests directly through the application, while administrators can review, approve, or reject changes with complete transparency.
4. Difficult Cancellation Management
Handling order cancellations manually caused inventory mismatches and confusion.
4. Cancellation Request System
The system streamlines cancellation requests through an approval workflow that automatically updates order quantities and maintains complete records.
5. Poor Inventory Planning
Businesses struggled to identify pending quantities required for production and dispatch.
5. Pending Item Reports
Item-wise pending order reports provide real-time visibility into pending quantities, enabling better production planning and inventory management.
6. Limited Business Reporting
Business owners lacked accurate insights into order performance and operational efficiency.
6. Advanced Reports & Analytics
Comprehensive dashboards and reports provide detailed insights into orders, deliveries, cancellations, pending quantities, and customer activities for informed decision-making.
Key Features
Smart Dashboard
The application features a powerful dashboard that provides a complete overview of daily business operations in real time. Users can instantly monitor active orders, new orders, pending deliveries, completed deliveries, edit requests, and cancellation requests from a single screen. Quick action shortcuts allow faster navigation to frequently used modules such as creating orders, adding customers, and managing requests. This centralized dashboard helps users make faster decisions and improves operational efficiency.
Order Management
The platform simplifies the complete order management process from order creation to final delivery. Users can create new orders, monitor order status, search and filter records, print order details, and track every transaction with ease. Each order is maintained with complete customer information, product details, quantities, and delivery status. This structured workflow minimizes manual errors while improving order processing speed.
Customer Management
Maintain a centralized customer database containing business profiles, contact information, delivery addresses, and complete order history. The system allows businesses to quickly search existing customers, manage their information, and build long-term customer relationships. Having all customer records in one place reduces repetitive data entry and speeds up the order creation process. It also improves communication and customer service.
Edit Request Management
Customers can submit modification requests for existing orders directly from the mobile application without contacting the administrator manually. Every requested quantity change is recorded with complete transparency and routed through an approval process. Administrators can review, approve, or reject each request while maintaining a detailed audit trail. This structured workflow significantly reduces communication delays and order modification errors.
Cancellation Request Management
The application provides a dedicated cancellation request module that allows customers to request order cancellations in a controlled manner. Each cancellation request is reviewed by the administrator before approval, ensuring inventory accuracy and proper business control. The system automatically updates order quantities after approval and maintains complete cancellation records for future reference. This helps businesses handle cancellations professionally and efficiently.
Pending Item Tracking
Track product-wise pending quantities through a dedicated pending order module designed for production and inventory planning. Users can instantly identify which products require manufacturing or dispatch based on current pending orders. The system also supports filtering, searching, and printing pending reports for operational use. This helps reduce stock shortages and improves production scheduling.
Reports & Business Analytics
Generate comprehensive reports covering customer orders, delivered quantities, cancelled items, pending quantities, and overall order performance. Business owners gain valuable insights into operational activities through easy-to-understand reports and summaries. These reports help management monitor productivity, identify trends, and make data-driven business decisions. The reporting system improves planning, forecasting, and overall business performance.
Real-Time Notifications
The integrated notification system keeps users informed about important business events in real time. Notifications are generated for new orders, edit requests, cancellation requests, approvals, and other operational activities. This ensures that administrators, sales teams, and customers remain updated without requiring constant manual follow-up. Real-time alerts improve communication and overall workflow efficiency.
Product & Category Management
Manage products, categories, units of measurement, and business configurations through a centralized management module. Administrators can easily create new products, update pricing, organize categories, and maintain accurate product information across the platform. This ensures consistency throughout the order management process while reducing administrative effort.
User & Access Management
The platform supports secure role-based access control, allowing businesses to create multiple users with different permission levels. Administrators can assign roles such as Admin, Manager, Sales Executive, or Staff based on organizational requirements. This improves security by ensuring users only access the modules relevant to their responsibilities while maintaining complete administrative control.
Client Success Stories
Real stories from clients who scaled faster and smarter with CodeChain’s custom software solutions.
I had a really good experience working with CodeChain Technologies. They built an app for our AC service business that helps both customers and owners manage services easily. The team understood what we needed, worked quickly, and delivered exactly as promised. I’m very happy with their work and support.
Keyur Sukhadiya
Owner, SK Air Conditioner
Working with CodeChain Technologies was a very professional experience. They developed a complete ERP system for our school, tailored to meet all our administrative and academic needs. The team was responsive, thorough, and delivered the project on time. I am extremely satisfied with their work and support.
Kishan Mangukiya
Trustee, The Radiant International School
It was a great experience working with CodeChain Technologies. They made our website and mobile app for our diamond machine service just the way we wanted. The team understood our needs well, worked on time, and always supported us. I really liked their work and friendly attitude.
Kartik Donda
Owner, MacSwin Technology
Working with CodeChain Technologies has been a great experience. They built an app and website for our inventory and service management that works really well for our daily operations. The team was helpful, professional, and always ready to support us. I’m very happy with their work.
Anil Tarpara
Owner, MAK Tech
I had an excellent experience working with CodeChain Technologies. They developed my Battleground Village mobile game with outstanding quality and attention to detail. Later, they upgraded my existing website with new features and improved functionality. Recently, they built a restaurant table booking system that’s efficient, responsive, and perfectly meets my business needs.
Rakesh Patil
Owner, Battle Village
Working with CodeChain Technologies was a very professional experience. They developed a competitive quiz app with a website for us, along with an e-commerce platform. The entire process was smooth, and the team maintained clear communication throughout. I’m fully satisfied with their quality of work and timely delivery.
Karan Bengani
Owner Kracknow
It’s been a great experience working with CodeChain Technologies. They developed an inventory and invoicing management system for our company that works perfectly for our daily operations. The team was professional, cooperative, and always ready to help. I’m really happy with their work and final results.
Sagar Vaghasiya
Owner, Dolphin Laser Machine Pvt. Ltd.
Working with CodeChain Technologies was a smooth and positive experience. They built a website and app that make managing our daily operations and business processes much easier. The team was attentive, professional, and always ready to help. I’m very satisfied with their dedication and results.
Himmat Bhanushali
Director, D.H.S Logistics Pvt. Ltd.
What our clients say
I had a really good experience working with CodeChain Technologies. They built an app for our AC service business that helps both customers and owners manage services easily. The team understood what we needed, worked quickly, and delivered exactly as promised. I’m very happy with their work and support.
Keyur Sukhadiya
Owner, SK Air Conditioner
Working with CodeChain Technologies was a very professional experience. They developed a complete ERP system for our school, tailored to meet all our administrative and academic needs. The team was responsive, thorough, and delivered the project on time. I am extremely satisfied with their work and support.
Kishan Mangukiya
Trustee, The Radiant International School
It was a great experience working with CodeChain Technologies. They made our website and mobile app for our diamond machine service just the way we wanted. The team understood our needs well, worked on time, and always supported us. I really liked their work and friendly attitude.
Kartik Donda
Owner, MacSwin Technology
Working with CodeChain Technologies has been a great experience. They built an app and website for our inventory and service management that works really well for our daily operations. The team was helpful, professional, and always ready to support us. I’m very happy with their work.
Anil Tarpara
Owner, MAK Tech
I had an excellent experience working with CodeChain Technologies. They developed my Battleground Village mobile game with outstanding quality and attention to detail. Later, they upgraded my existing website with new features and improved functionality. Recently, they built a restaurant table booking system that’s efficient, responsive, and perfectly meets my business needs.
Rakesh Patil
Owner, Battle Village
Working with CodeChain Technologies was a very professional experience. They developed a competitive quiz app with a website for us, along with an e-commerce platform. The entire process was smooth, and the team maintained clear communication throughout. I’m fully satisfied with their quality of work and timely delivery.
Karan Bengani
Owner Kracknow
It’s been a great experience working with CodeChain Technologies. They developed an inventory and invoicing management system for our company that works perfectly for our daily operations. The team was professional, cooperative, and always ready to help. I’m really happy with their work and final results.
Sagar Vaghasiya
Owner ZLine Laser technology
Working with CodeChain Technologies was a smooth and positive experience. They built a website and app that make managing our daily operations and business processes much easier. The team was attentive, professional, and always ready to help. I’m very satisfied with their dedication and results.
Himmat Bhanushali
Director, D.H.S Logistics Pvt. Ltd.
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What to Expect Next
- We Schedule a Call at Your Convenience.
- We listen before we advise.
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